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Att paperless billing not working1/24/2024 ![]() The vendors point out that physical mail is a risk. You’re more likely to have an email hacked or intercepted than anyone goes into your postal mail. If we take that scenario of a family member passing away, it might take weeks to get into their email. ![]() The physical bills and statements though will keep coming, and anyone can open those.Įven if you’re diligent and keep PDFs of all your bills, they might be hard to find. Most of the statements I download have generic names like “statement_03_05_16” or something else cryptic. I can use Spotlight on my Mac to find them, but that isn’t always the case. My Horrible Experiences With Paperless Billing #Att paperless billing mac I’ll start off with the credit card processing for my business. That company didn’t provide the option for physical statements. One day they randomly decided to close my account. I’m not sure why, but I think it had something to do with the security freeze I put on my credit. I lost access to all my previous deposit slips. ![]() I hadn’t reconciled for a few days and was locked out of my information. The best the processing company would do is tell me over the phone. I also had nothing to present to my accountant for end-of-year taxes. Fortunately, everything was in Quickbooks, and I had our internal receipts to recreate everything. That incident should have taught me to make PDFs of my account statements, but it didn’t.Īfter Costco switched from American Express to Citibank, I got burned by paperless billing again. I was diligent and had my PDFs from every month. Then I got busy and forgot for a few months. When I went to download it, I hit this screen.įortunately, that information was in Citibank’s account, so it was a crisis averted.
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